Candy Refrigerators Error Codes

E1

Refrigerator compartment too warm while compressor runs frequently; temperature display may flash and show E1.

Refrigerator Compartment NTC Sensor Fault

E10

Alarm beeps and E10 appears; refrigerator may not cool correctly; door switches and lights may behave erratically.

Door Switch / Door Sensor Fault

E11

E11 displayed; ice maker (if fitted) does not operate; no ice production.

Ice Maker Motor / Position Sensor Fault

E12

E12 displayed; water dispenser (if fitted) does not work or works intermittently.

Water Valve / Dispenser Control Fault

E13

E13 displayed; high temperature alarm may sound; both compartments warm despite compressor attempts.

Condenser Fan Motor Fault (No-Frost Models with Rear Fan)

E14

E14 displayed; refrigerator may not enter or exit defrost correctly; heavy frost on evaporator or frequent defrosting.

Defrost Timer / Algorithm Error (Control Board Logic)

E15

E15 displayed; refrigerator may not cool; compressor relay clicks repeatedly or not at all.

Compressor Relay / Overload Protection Fault

E16

E16 displayed; interior light may flicker; control panel may reset intermittently.

Power Supply / Low Voltage Error

E17

E17 displayed; refrigerator may not respond to button presses; touch panel unresponsive or erratic.

User Interface / Touch Control Fault

E18

E18 displayed; refrigerator may show incorrect temperatures or fail to adjust setpoints.

Temperature Calibration / Sensor Range Error

E19

E19 displayed; audible alarm may sound; doors appear closed but alarm persists.

Door Open Alarm Circuit Fault

E2

Freezer compartment not reaching set temperature; display may flash E2 and alarm may sound.

Freezer Compartment NTC Sensor Fault

E20

E20 displayed; refrigerator may not cool properly; compressor may run continuously or not at all.

Refrigeration System Performance Error

E3

Refrigerator runs continuously or not at all; temperature display unstable; E3 shown on display.

Ambient (Room) Temperature Sensor Fault

E4

Refrigerator shows E4 and may stop cooling periodically; defrost cycles seem abnormal; ice builds up on evaporator.

Defrost Sensor / Evaporator NTC Fault

E5

Display shows E5; refrigerator may not defrost properly or may over-defrost, causing temperature swings.

Defrost Heater Circuit Fault

E6

Refrigerator shows E6 and may not respond correctly to temperature settings; cooling may be erratic.

Main Control Board Communication / Internal Fault

E7

Display shows E7; fan noise may stop; frost builds up on evaporator; poor air circulation in fridge compartment.

Evaporator Fan Motor Fault

E8

Refrigerator shows E8; interior light and display may work but compressor does not start; no cooling.

Compressor Start / Inverter Fault

E9

Display shows E9; ice or water may accumulate in the bottom of the freezer; defrost water not draining.

Defrost Drain / Drain Heater Fault (if equipped)

Symptom

Clicking noise from the rear every few minutes; compressor attempts to start but stops quickly; poor or no cooling.

Compressor Hard Start / Overload Cycling

Symptom

Condensation or water droplets forming on the door gasket or around the door frame.

Door Seal / Ambient Humidity Issue

Symptom

Control panel buttons not responding or responding intermittently; no error code shown.

User Interface Button / Touch Failure

Symptom

Door does not close properly or pops open; warm air enters, causing frost and high temperatures.

Door Alignment / Hinge or Gasket Problem

Symptom

Food in the refrigerator compartment dries out quickly or is partially frozen at the back.

Airflow / Temperature Distribution Issue

Symptom

Freezer cold but refrigerator compartment warm; food spoils in fridge while freezer seems normal.

Air Duct / Damper Blockage or Fan Failure

Symptom

Freezer forming thick ice on rear panel; fridge temperature unstable; manual defrost needed frequently.

Defrost System Failure

Symptom

High-pitched whine or grinding noise from the freezer area, especially when the door is closed.

Evaporator Fan Noise / Ice Contact

Symptom

Ice build-up on the freezer door or around the door opening.

Door Seal Air Ingress

Symptom

Ice maker not producing ice, but no error code displayed.

Ice Maker Water Supply / Mechanical Fault

Symptom

Interior light not working but refrigerator otherwise cools normally.

Lighting Circuit Failure

Symptom

Loud rattling or vibrating noise when the compressor is running.

Cabinet Vibration / Loose Components

Symptom

Refrigerator and freezer too warm; compressor runs almost all the time; condenser very hot.

Dirty Condenser Coils / Poor Ventilation

Symptom

Refrigerator does not start at all; display and lights off; no sound.

No Power / Main Supply Failure

Symptom

Refrigerator makes gurgling or hissing sounds periodically.

Normal Refrigerant Flow Noise

Symptom

Refrigerator not cooling at all; interior light works but both fridge and freezer are warm.

Compressor Not Running

Symptom

Refrigerator runs continuously and is too cold; items freezing in the fridge compartment.

Thermostat / Temperature Sensor Control Failure

Symptom

Refrigerator starts but stops after a few seconds; display may flicker; breaker may trip.

Short Circuit or Ground Fault

Symptom

Strong unpleasant odor inside the refrigerator even after basic cleaning.

Persistent Odor / Bacterial Growth

Symptom

Water dispenser not dispensing water, but ice maker may still work.

Dispenser Line / Switch Fault

Symptom

Water leaking inside the fridge compartment, often from the rear wall or under the crisper drawers.

Blocked Defrost Drain

Symptom

Water leaking onto the floor from under the refrigerator.

External Leak from Water System or Drip Tray