E9
Candy Defrost Drain / Drain Heater Fault (if equipped)

Display shows E9; ice or water may accumulate in the bottom of the freezer; defrost water not draining.

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Possible Causes

Blocked defrost drain channel, Frozen drain outlet, Failed drain heater (on some no-frost Candy models), Misaligned drain tube to drip tray

How to Fix / Troubleshooting

Safety: Unplug the refrigerator before defrosting or removing panels.

E9 often indicates a defrost water drainage problem.

  • Access drain area: Remove freezer drawers and the rear inner panel to expose the evaporator and drain trough beneath it.
  • Clear ice: Use warm (not boiling) water to melt ice in the drain trough and hole. A turkey baster or syringe can help flush the drain.
  • Check drain tube: At the back of the fridge, locate the drain tube leading to the drip tray above the compressor. Remove and clean it with warm water and a flexible brush.
  • Inspect drain heater (if present): Some Candy models have a small heater near the drain hole. Test for continuity; replace if open.
  • Reassemble and test: Ensure the drain tube is properly seated in the drip tray and not kinked. Restore power and monitor for further leaks or E9 reoccurrence.
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Repair Difficulty

Easy 2/5

Required Part

Defrost Drain Tube
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