E17
Candy
User Interface / Touch Control Fault
E17 displayed; refrigerator may not respond to button presses; touch panel unresponsive or erratic.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Defective touch control panel, Moisture ingress into UI board, Damaged ribbon cable between UI and main PCB, Faulty UI microcontroller
How to Fix / Troubleshooting
Safety: Unplug the appliance before removing the control panel.
E17 indicates a problem with the user interface electronics.
- Dry the panel: If condensation or spills occurred, leave the fridge unplugged with doors open for several hours to dry the control area.
- Inspect ribbon cable: Remove the front control panel and check the flat cable for kinks, corrosion, or loose connections. Reseat both ends.
- Check for cracks: Examine the touch panel PCB for cracks or burnt components.
- Replace UI board: If damage is visible or E17 persists, replace the Candy user interface board with the correct part.
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Repair Difficulty
Medium
3/5
Required Part
User Interface Control Board
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