E14
Candy
Defrost Timer / Algorithm Error (Control Board Logic)
E14 displayed; refrigerator may not enter or exit defrost correctly; heavy frost on evaporator or frequent defrosting.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Corrupted control board firmware, Faulty defrost timing circuit on PCB, Sensor calibration error, Power surge damage to PCB
How to Fix / Troubleshooting
Safety: Disconnect mains power before accessing the control board.
E14 is typically a control logic error related to defrost timing.
- Power reset: Unplug the unit for 15 minutes to reset the control. If E14 returns, continue.
- Check sensors: Verify that the evaporator and compartment NTC sensors are functioning and correctly positioned, as faulty readings can trigger timing errors.
- Inspect PCB: Remove the control board cover and look for signs of overheating or moisture.
- Replace PCB: If sensors are good and wiring is intact, replace the Candy main control board with the correct part number. This often resolves E14.
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Repair Difficulty
Hard
4/5
Required Part
Main Control Board (PCB)
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