Candy
External Leak from Water System or Drip Tray
Water leaking onto the floor from under the refrigerator.
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Possible Causes
Cracked or displaced drain pan above compressor, Leaking water inlet hose (on plumbed models), Loose water filter housing, Overfilled drip tray due to excessive defrost water
How to Fix / Troubleshooting
Safety: Unplug the refrigerator and, if plumbed, close the water supply valve.
- Inspect rear area: Pull the fridge out and look for water around the compressor and drain pan.
- Check drain pan: Ensure the plastic drip tray is not cracked and is correctly positioned under the drain tube.
- Water connections: On models with water dispensers, inspect the inlet hose, filter housing, and internal tubing for drips. Tighten or replace as needed.
- Dry and monitor: Dry the area thoroughly and observe during the next defrost cycle to confirm the leak is resolved.
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Repair Difficulty
Easy
2/5
Required Part
Drain Pan / Water Inlet Hose
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