E11
Segway Front Bumper or Collision Sensor Fault

Mower displays E11 and stops when encountering obstacles; bumper seems unresponsive or overly sensitive.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stuck front bumper, Broken bumper spring, Faulty bumper microswitch or Hall sensor, Disconnected bumper harness

How to Fix / Troubleshooting

Safety first: Turn OFF the mower and disconnect the battery before working near the bumper or blades.

  • Check bumper movement: Gently press the front bumper in and release. It should move freely and return to its original position without sticking.
  • Clean debris: Remove grass, mud, or stones lodged between the bumper and chassis. Clean the sliding surfaces with a dry brush.
  • Inspect springs and mounts: Look underneath the front edge for broken or missing bumper springs or mounting clips. Replace any damaged hardware.
  • Test switches: If accessible, manually actuate the bumper microswitches and listen for a click. A multimeter can be used to verify continuity when pressed.
  • Check wiring: Follow the bumper harness to the main board and ensure the connector is fully seated.

If E11 continues after mechanical and wiring checks, the bumper sensor assembly may need replacement.

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Repair Difficulty

Medium 3/5

Required Part

Front Bumper Sensor Assembly
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