E12
Segway Overtemperature Protection Triggered

Mower shows E12 and shuts down shortly after starting; internal temperature warning may be displayed.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Blocked cooling vents, High ambient temperature and direct sun exposure, Failing blade or drive motor generating excess heat, Faulty temperature sensor on main PCB

How to Fix / Troubleshooting

Safety first: Turn OFF the mower and allow it to cool in a shaded, ventilated area before inspection.

  • Check ambient conditions: Avoid operating the mower in extreme heat or direct midday sun. Schedule mowing for early morning or evening.
  • Inspect cooling vents: Clean all air inlets and outlets on the mower body. Remove grass clippings and dust with a soft brush or compressed air.
  • Check for motor overload: Ensure the cutting deck and wheels are free of debris that could overload the motors and cause overheating.
  • Verify temperature sensor placement: On some models, a thermistor is attached to the main board or motor housing. Confirm it is properly attached and not hanging loose.
  • Restart after cooldown: Once cooled, power the mower back on and run a short test. If E12 appears quickly under normal conditions, a failing motor or temperature sensor is likely.
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Repair Difficulty

Medium 3/5

Required Part

Main Board Temperature Sensor
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