Mower runs for a very short time and returns to the charging station; lawn remains mostly uncut.

Safety first: Turn OFF the mower and disconnect the charger before opening the battery compartment.

• Check mowing conditions: Avoid mowing when grass is very wet or excessively tall. Pre‑cut with a conventional mower if necessary.
• Review battery age: If the battery is several seasons old, its capacity may be significantly reduced and require replacement.
• Inspect battery pack: Look for swelling, damage, or corrosion at the terminals.
• Use app diagnostics: Some Segway models report battery health in the app. Check cycle count and health percentage.