E10
AEG
Dock Localization or IR Receiver Fault
Robot vacuum shows E10 and cannot find or use the charging dock properly.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Dock IR emitter blocked, Robot IR receiver window dirty, Strong sunlight or IR interference, Faulty IR receiver board
How to Fix / Troubleshooting
Safety: Keep the robot on the floor and dock plugged in.
- Relocate dock: Move the dock away from direct sunlight, mirrors, and strong light sources.
- Clean IR windows: Wipe the front of the dock and the front/top of the robot where the IR receiver is located with a soft cloth.
- Clear area: Ensure there are no obstacles within 0.5 m of the dock sides and 1.5 m in front.
- Test homing: Start a cleaning cycle and then press the Home button to see if the robot can locate the dock.
- If E10 remains: The IR receiver module in the robot or the IR emitter in the dock may be defective. Component-level replacement is required.
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Repair Difficulty
Medium
3/5
Required Part
IR Receiver Module
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