AEG Robot Vacuums Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Robot vacuum will not start cleaning and displays E1 shortly after power-on.
Main Brush Motor Overload
E10
Robot vacuum shows E10 and cannot find or use the charging dock properly.
Dock Localization or IR Receiver Fault
E11
Robot vacuum displays E11 and mapping or navigation becomes erratic.
LIDAR / Laser Distance Sensor Fault (for mapping models)
E12
Robot vacuum shows E12 and cannot connect to Wi‑Fi or the AEG app.
Wi‑Fi Module Communication Error
E13
Robot vacuum displays E13 and stops; may coincide with very short runtime.
Battery Overtemperature or Overcurrent
E14
Robot vacuum shows E14 and refuses to start cleaning, often after firmware update.
Firmware or Mainboard Initialization Error
E15
Robot vacuum displays E15 and stops near obstacles, failing to navigate around furniture.
Front Obstacle Sensor Fault
E16
Robot vacuum shows E16 and cannot align properly with the charging contacts.
Dock Alignment or Rear Sensor Fault
E17
Robot vacuum displays E17 and stops with the dust bin icon highlighted.
Dust Bin Not Detected
E18
Robot vacuum shows E18 and suction is weak or intermittent.
Filter Sensor or Airflow Sensor Error
E19
Robot vacuum displays E19 and cannot complete mapping or room recognition.
Gyroscope / IMU Sensor Fault
E2
Robot vacuum stops shortly after starting and shows E2 on the display or app.
Side Brush Motor Overload
E20
Robot vacuum shows E20 and stops with a loud beeping, often when transitioning between floor types.
Overturn or Tilt Sensor Error
E3
Robot vacuum displays E3 and stops, often after moving a short distance from the dock.
Drive Wheel Motor Overcurrent
E4
Robot vacuum shows E4 and refuses to start cleaning, often after being moved manually.
Bumper Stuck or Collision Sensor Fault
E5
Robot vacuum displays E5 and will not leave the charging station.
Charging Dock Communication Error
E6
Robot vacuum shows E6 and stops, often near stairs or dark carpets.
Cliff Sensor Error
E7
Robot vacuum displays E7 and stops moving, sometimes after being lifted or turned over.
Lift Sensor or Anti-Drop Sensor Fault
E8
Robot vacuum shows E8 and suction stops, though the robot may still move.
Fan Motor Overload or Blocked Airflow
E9
Robot vacuum displays E9 and will not start; may also show low battery icon incorrectly.
Battery Pack Communication Error
Symptom
Robot vacuum cannot connect to the AEG app or frequently disconnects, but cleans normally.
Unstable Wireless Connectivity
Symptom
Robot vacuum does not power on at all; no lights or sounds when pressing the power button.
No Power / Dead Robot
Symptom
Robot vacuum does not return to the charging dock and stops in the middle of the room with low battery.
Homing / Dock Return Failure
Symptom
Robot vacuum emits a burning smell or very hot air during operation.
Overheating / Electrical Overload
Symptom
Robot vacuum frequently gets stuck on carpets, thresholds, or small obstacles.
Mobility / Traction Problem
Symptom
Robot vacuum has a persistent musty or dusty odor from the exhaust.
Odor Contamination in Air Path
Symptom
Robot vacuum has very short runtime and returns to dock after only a few minutes of cleaning.
Battery Capacity Degradation
Symptom
Robot vacuum is very loud during operation compared to when it was new.
Excessive Operating Noise
Symptom
Robot vacuum leaves visible dirt lines and does not pick up debris effectively.
Poor Cleaning Performance
Symptom
Robot vacuum occasionally drags or tears low-pile rugs or cables.
Aggressive Brush / Suction Interaction
Symptom
Robot vacuum powers on but will not start cleaning when Start/Clean is pressed or via the app.
Start Inhibit / Safety Interlock Active
Symptom
Robot vacuum randomly shuts off during cleaning without returning to the dock.
Intermittent Power Loss
Symptom
Robot vacuum repeatedly avoids certain areas or refuses to cross dark-colored rugs.
False Cliff Detection
Symptom
Robot vacuum spins in circles or follows erratic paths, missing large areas.
Navigation / Steering Fault
Symptom
Robot vacuum’s brushes do not spin, but the robot moves and suction works.
Brush Drive Failure
Symptom
Robot vacuum’s dust bin fills very quickly with fine dust and filter clogs after a short time.
Excessive Dust Load / Filtration Stress
Symptom
Robot vacuum’s top buttons do not respond, but it can be controlled via the app.
Keypad / Button Panel Failure
Symptom
Robot vacuum’s wheels spin but the robot does not move or moves very little.
Drive Transmission Failure
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Robot vacuum will not start cleaning and displays E1 shortly after power-on.
|
Main Brush Motor Overload | View Details |
| E10 |
Robot vacuum shows E10 and cannot find or use the charging dock properly.
|
Dock Localization or IR Receiver Fault | View Details |
| E11 |
Robot vacuum displays E11 and mapping or navigation becomes erratic.
|
LIDAR / Laser Distance Sensor Fault (for mapping models) | View Details |
| E12 |
Robot vacuum shows E12 and cannot connect to Wi‑Fi or the AEG app.
|
Wi‑Fi Module Communication Error | View Details |
| E13 |
Robot vacuum displays E13 and stops; may coincide with very short runtime.
|
Battery Overtemperature or Overcurrent | View Details |
| E14 |
Robot vacuum shows E14 and refuses to start cleaning, often after firmware update.
|
Firmware or Mainboard Initialization Error | View Details |
| E15 |
Robot vacuum displays E15 and stops near obstacles, failing to navigate around furniture.
|
Front Obstacle Sensor Fault | View Details |
| E16 |
Robot vacuum shows E16 and cannot align properly with the charging contacts.
|
Dock Alignment or Rear Sensor Fault | View Details |
| E17 |
Robot vacuum displays E17 and stops with the dust bin icon highlighted.
|
Dust Bin Not Detected | View Details |
| E18 |
Robot vacuum shows E18 and suction is weak or intermittent.
|
Filter Sensor or Airflow Sensor Error | View Details |
| E19 |
Robot vacuum displays E19 and cannot complete mapping or room recognition.
|
Gyroscope / IMU Sensor Fault | View Details |
| E2 |
Robot vacuum stops shortly after starting and shows E2 on the display or app.
|
Side Brush Motor Overload | View Details |
| E20 |
Robot vacuum shows E20 and stops with a loud beeping, often when transitioning between floor types.
|
Overturn or Tilt Sensor Error | View Details |
| E3 |
Robot vacuum displays E3 and stops, often after moving a short distance from the dock.
|
Drive Wheel Motor Overcurrent | View Details |
| E4 |
Robot vacuum shows E4 and refuses to start cleaning, often after being moved manually.
|
Bumper Stuck or Collision Sensor Fault | View Details |
| E5 |
Robot vacuum displays E5 and will not leave the charging station.
|
Charging Dock Communication Error | View Details |
| E6 |
Robot vacuum shows E6 and stops, often near stairs or dark carpets.
|
Cliff Sensor Error | View Details |
| E7 |
Robot vacuum displays E7 and stops moving, sometimes after being lifted or turned over.
|
Lift Sensor or Anti-Drop Sensor Fault | View Details |
| E8 |
Robot vacuum shows E8 and suction stops, though the robot may still move.
|
Fan Motor Overload or Blocked Airflow | View Details |
| E9 |
Robot vacuum displays E9 and will not start; may also show low battery icon incorrectly.
|
Battery Pack Communication Error | View Details |
| – |
Robot vacuum cannot connect to the AEG app or frequently disconnects, but cleans normally.
|
Unstable Wireless Connectivity | View Details |
| – |
Robot vacuum does not power on at all; no lights or sounds when pressing the power button.
|
No Power / Dead Robot | View Details |
| – |
Robot vacuum does not return to the charging dock and stops in the middle of the room with low battery.
|
Homing / Dock Return Failure | View Details |
| – |
Robot vacuum emits a burning smell or very hot air during operation.
|
Overheating / Electrical Overload | View Details |
| – |
Robot vacuum frequently gets stuck on carpets, thresholds, or small obstacles.
|
Mobility / Traction Problem | View Details |
| – |
Robot vacuum has a persistent musty or dusty odor from the exhaust.
|
Odor Contamination in Air Path | View Details |
| – |
Robot vacuum has very short runtime and returns to dock after only a few minutes of cleaning.
|
Battery Capacity Degradation | View Details |
| – |
Robot vacuum is very loud during operation compared to when it was new.
|
Excessive Operating Noise | View Details |
| – |
Robot vacuum leaves visible dirt lines and does not pick up debris effectively.
|
Poor Cleaning Performance | View Details |
| – |
Robot vacuum occasionally drags or tears low-pile rugs or cables.
|
Aggressive Brush / Suction Interaction | View Details |
| – |
Robot vacuum powers on but will not start cleaning when Start/Clean is pressed or via the app.
|
Start Inhibit / Safety Interlock Active | View Details |
| – |
Robot vacuum randomly shuts off during cleaning without returning to the dock.
|
Intermittent Power Loss | View Details |
| – |
Robot vacuum repeatedly avoids certain areas or refuses to cross dark-colored rugs.
|
False Cliff Detection | View Details |
| – |
Robot vacuum spins in circles or follows erratic paths, missing large areas.
|
Navigation / Steering Fault | View Details |
| – |
Robot vacuum’s brushes do not spin, but the robot moves and suction works.
|
Brush Drive Failure | View Details |
| – |
Robot vacuum’s dust bin fills very quickly with fine dust and filter clogs after a short time.
|
Excessive Dust Load / Filtration Stress | View Details |
| – |
Robot vacuum’s top buttons do not respond, but it can be controlled via the app.
|
Keypad / Button Panel Failure | View Details |
| – |
Robot vacuum’s wheels spin but the robot does not move or moves very little.
|
Drive Transmission Failure | View Details |
No matching codes found
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