Safety: Keep the robot on the dock while troubleshooting.

Improve signal: Move the dock closer to the router or use a Wi‑Fi extender.
2.4 GHz only: Ensure the robot is connecting to a 2.4 GHz network, not 5 GHz.
Router settings: Disable AP isolation and ensure WPA2 security is used.
Re-add device: Remove the robot from the app and add it again using the pairing procedure.
If disconnects continue: The Wi‑Fi module on the main PCB may be degrading and could require board replacement.

Robot vacuum cannot connect to the AEG app or frequently disconnects, but cleans normally.

Possible Causes