AEG Homing / Dock Return Failure

Robot vacuum does not return to the charging dock and stops in the middle of the room with low battery.

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Possible Causes

Dock placed in poor location, IR dock signal blocked, Mapping data corrupted, Faulty IR receiver

How to Fix / Troubleshooting

Safety: Keep the dock plugged in.

  • Reposition dock: Place the dock against a straight wall with clear space around it (0.5 m sides, 1.5 m front).
  • Clean IR windows: Wipe the front of the dock and robot with a soft cloth.
  • Remap home: Delete existing maps in the app and perform a full mapping run so the robot can learn the dock location again.
  • Test homing: Start a short clean and press Home to see if it returns.
  • If it still fails: The IR receiver module or navigation system may need service.
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Repair Difficulty

Easy 2/5

Required Part

IR Receiver Module
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