AEG
Homing / Dock Return Failure
Robot vacuum does not return to the charging dock and stops in the middle of the room with low battery.
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Possible Causes
Dock placed in poor location, IR dock signal blocked, Mapping data corrupted, Faulty IR receiver
How to Fix / Troubleshooting
Safety: Keep the dock plugged in.
- Reposition dock: Place the dock against a straight wall with clear space around it (0.5 m sides, 1.5 m front).
- Clean IR windows: Wipe the front of the dock and robot with a soft cloth.
- Remap home: Delete existing maps in the app and perform a full mapping run so the robot can learn the dock location again.
- Test homing: Start a short clean and press Home to see if it returns.
- If it still fails: The IR receiver module or navigation system may need service.
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Repair Difficulty
Easy
2/5
Required Part
IR Receiver Module
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