Amazon Basics
Startup Self-Test Failure
Robot vacuum starts but stops after a few seconds without an error, often in the same spot.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Faulty sensor detected during self-test, Motor drawing excessive current, Internal communication error between boards, Loose internal connector
How to Fix / Troubleshooting
Safety first: Turn OFF the robot and remove it from the dock.
- 1. Clean all sensors: Thoroughly clean cliff sensors, bumper sensors, and front IR sensors with a dry cloth.
- 2. Inspect brushes and wheels: Ensure main and side brushes spin freely and wheels are not jammed.
- 3. Power cycle: Turn the power switch OFF for 30 seconds, then ON again and attempt to start cleaning.
- 4. Check for loose parts: Gently shake the robot and listen for rattling that might indicate a loose internal component.
- 5. If behavior persists: An internal component (such as a motor or sensor board) may be failing. A technician should open the unit, check connectors, and test individual modules.
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Repair Difficulty
Medium
3/5
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