Amazon Basics Main Brush Drive Coupling Slippage

Robot vacuum's main brush does not spin, but no error code is shown; suction still works.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn brush end coupling, Partially stripped drive socket, Brush not seated correctly, Weak main brush motor clutch

How to Fix / Troubleshooting

Safety first: Turn OFF the robot and flip it over.

  • 1. Remove and inspect main brush: Check the drive end of the brush for rounded or worn plastic. Replace the brush if the coupling is damaged.
  • 2. Inspect drive socket: Look inside the robot's brush drive socket for stripped plastic or missing teeth.
  • 3. Reseat brush: Reinstall the brush, ensuring the drive end is fully inserted into the socket and the cover is latched securely.
  • 4. Test operation: Run the robot and observe whether the brush now spins.
  • 5. If the brush still does not spin: The main brush motor module or its clutch/gearbox may be slipping and require replacement.
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Repair Difficulty

Medium 3/5

Required Part

Main Brush Assembly
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