Robot vacuum's Wi‑Fi connection drops frequently, and it often appears offline in the app.

Safety first: Ensure the robot is on the dock and has adequate charge while troubleshooting connectivity.

• 1. Improve signal: Move the dock closer to your router or install a Wi‑Fi extender near the dock location.
• 2. Change router channel: Log into your router and switch to a less congested 2.4 GHz channel.
• 3. Re-add robot to app: Remove the robot from the app and perform a Wi‑Fi reset, then add it again.
• 4. Avoid 5 GHz-only networks: Ensure the SSID you connect to is 2.4 GHz compatible.
• 5. If dropouts continue at close range: The internal Wi‑Fi antenna or module may be loose or failing and may require main board service.