E19
Bissell General Sensor Bus / Communication Error

Robot vacuum displays E19 and may not start due to an internal sensor self-test failure.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose internal sensor harness, Damaged sensor bus on main PCB, Multiple sensor modules failing simultaneously, Corrupted configuration data

How to Fix / Troubleshooting

Safety first: Turn off the robot and remove it from the dock.

  • Power cycle and reset: Perform a full power cycle and, if available, a factory reset via the app or buttons.
  • Check for obvious damage: Inspect the exterior for cracks or signs of liquid ingress that may have affected internal wiring.
  • Update firmware: Use the app to ensure the robot is running the latest firmware.
  • If E19 remains: Internal diagnostics indicate a communication problem between the main board and one or more sensors. Professional disassembly is required to inspect and reseat sensor harnesses or replace the main control board.
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Repair Difficulty

Professional Required 5/5

Required Part

Main Control Board (PCB)
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