Bissell Dock Return / Homing Failure

Robot vacuum does not return to the charging base at the end of cleaning; it stops in random locations.

Advertisements

Possible Causes

Dock placed in poor location, IR signal blocked by furniture, Dirty IR sensors, Weak battery preventing return trip

How to Fix / Troubleshooting

Safety first: Ensure the dock is plugged in and the robot is powered on.

  • Reposition dock: Place the dock against a straight wall with clear space in front and on both sides as per the manual.
  • Clean IR windows: Wipe the robot's front IR window and the dock's IR emitter window.
  • Reduce obstacles: Remove objects directly in front of or beside the dock that may block the signal.
  • Check battery health: If the robot stops far from the dock with low charge, the battery may be weak. Replace the battery pack if runtime is short.
Advertisements

Repair Difficulty

Very Easy 1/5
Advertisements