Bissell
Mobility / Obstacle Negotiation Issue
Robot vacuum gets stuck frequently on thresholds, rugs, or cords without showing an error code.
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Possible Causes
Worn or smooth drive wheels, Weak drive wheel motors, Low battery voltage under load, Loose front caster wheel
How to Fix / Troubleshooting
Safety first: Turn off the robot before inspecting wheels.
- Inspect drive wheels: Check the rubber treads for wear or smooth spots. Replace the drive wheel modules if traction is poor.
- Check front caster: Remove the front caster wheel, clean hair and debris from the axle, and ensure it swivels freely.
- Manage environment: Secure or remove loose cords and very thick rugs that exceed the robot's climbing ability.
- Verify battery health: If the robot slows or stalls easily, test runtime and replace the battery pack if weak.
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Repair Difficulty
Easy
2/5
Required Part
Drive Wheel Module
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