E12
Eureka Overtemperature Protection Triggered

Robot announces E12 or shows E12 in the app; often associated with overheating or long continuous runs.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Clogged filters causing motor overheat, Blocked air vents, Fan motor bearings worn causing excess heat, Internal temperature sensor fault

How to Fix / Troubleshooting

Safety first: Turn off the robot and let it cool for at least 30 minutes before further inspection.

  • Clean filters and bin: Empty the dust bin and thoroughly clean or replace the filters as per the manual.
  • Check vents: Inspect all air intake and exhaust vents on the robot for dust buildup. Clean with a soft brush or cloth.
  • Reduce load: Avoid running the robot on maximum suction continuously on thick carpets; use balanced or eco mode if available.
  • Test again: After cooling and cleaning, restart the robot and monitor for recurrence.
  • If E12 recurs quickly: The Temperature Sensor or Suction Fan Motor may be faulty. Replacement of the fan module or main PCB temperature sensor circuit may be required.
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Repair Difficulty

Medium 3/5

Required Part

Temperature Sensor / Suction Fan Motor Assembly
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