E17
Eureka Internal Memory / RTC (Real-Time Clock) Error

Robot reports E17; time or schedule settings do not hold, or robot resets unexpectedly.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Firmware corruption, RTC backup capacitor failure, Main control board fault, Power interruptions during updates

How to Fix / Troubleshooting

Safety first: Turn off the robot.

  • Soft reset: Perform a soft reset or reboot using the app or button combination recommended by Eureka.
  • Firmware update: Connect the robot to Wi‑Fi and check for firmware updates in the Eureka app. Apply any available updates.
  • Reconfigure schedules: After update, re‑enter time and schedule settings.
  • If E17 continues: The Main Control Board RTC or memory may be failing. Board replacement is usually required and should be done by a service center.
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Repair Difficulty

Hard 4/5

Required Part

Main Control Board
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