Robot vacuum reports an overcurrent or overload error when transitioning onto thick carpets or thresholds.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Carpet too thick or high pile, Threshold higher than design limit, Drive wheel motors overloaded, Debris jammed in wheel gears

Safety first: Turn OFF the robot.

Inspect environment: Identify where the robot stops with E16. Check for very thick rugs, cables, or high thresholds.
Remove obstacles: Tuck away cables and remove or relocate rugs that are too thick for the robot's design.
Clean wheel assemblies: Turn the robot over and remove hair and debris from the drive wheels and axles.
Test on flat floor: Run a cleaning cycle on a hard, flat surface. If E16 still appears, a Drive Wheel Motor may be drawing excessive current and need replacement.

Medium 3/5

Drive Wheel Motor

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