Medion Side Brush Drive Failure Without Detection

Robot vacuum’s side brush does not spin, but no error code is shown.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Side brush motor worn out, Broken side brush gear, Loose side brush screw, Disconnected side brush motor cable

How to Fix / Troubleshooting

Safety first: Turn OFF the robot before working on the side brush.

  • Step 1 – Check brush attachment: Ensure the Medion side brush is firmly attached and the retaining screw (if present) is tight.
  • Step 2 – Clean brush hub: Remove the brush and clear hair and debris from the hub and motor shaft.
  • Step 3 – Test motor: With the brush removed, run the robot and observe if the motor shaft spins. If not, proceed to internal inspection.
  • Step 4 – Inspect wiring: Remove the bottom cover and verify the side brush motor connector is secure on the mainboard.
  • Step 5 – Replace motor module: If the motor is silent or seized, replace the Medion side brush motor assembly.
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Repair Difficulty

Medium 3/5

Required Part

Side Brush Motor Assembly
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