Robot vacuum repeatedly bumps into furniture hard and does not slow down or avoid obstacles as before.

Safety first: Turn off the robot.

• Clean sensors: Wipe all front-facing and side sensor windows with a soft, dry cloth. On camera-based models, gently clean the camera lens.
• Check bumper: Press and release the front bumper across its width to ensure it moves freely and triggers clicks from internal switches.
• Update firmware: Use the Neabot app to check for and install navigation-related firmware updates.
• Test in open area: Run the robot in a room with minimal furniture to see if behavior improves.

Warning: Do not apply stickers or covers over sensor windows; this can permanently impair obstacle detection.