Neabot Incomplete Auto-Empty / Transfer Failure

Robot vacuum's auto-empty function triggers but the dustbin inside the robot remains full after docking.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Robot dustbin inlet blocked, Dock suction path partially clogged, Dock gasket not sealing to robot port, Dust bag full or collapsed

How to Fix / Troubleshooting

Safety first: Unplug the auto-empty base and remove the robot.

  • Inspect robot port: Open the robot dustbin and check the auto-empty port for clogs. Clear any debris.
  • Check dock port and gasket: Inspect the dock's connection port and rubber gasket for dust buildup or damage. Clean and ensure a tight seal.
  • Replace dust bag: If the bag is very full or collapsed, replace it.
  • Test empty cycle: Plug the dock back in, dock the robot, and manually trigger an empty cycle. Then check the robot dustbin to confirm it is being emptied.

Warning: Do not run the auto-empty base without filters or a bag; this can damage the motor and spread dust.

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Repair Difficulty

Medium 3/5

Required Part

Auto-Empty Base Station
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