Error 10
Neato
Side brush stall fault
Neato robot shows 'Error 10: Please clear my brush' or similar, often related to side brush (on models that have one).
Advertisements
Possible Causes
Hair or string wrapped around side brush, Side brush motor jammed, Side brush gearbox damaged, Side brush hub cracked
How to Fix / Troubleshooting
Safety: Turn the robot OFF before working on the side brush.
- Remove side brush: Turn the robot over. Unscrew or pull off the side brush (depending on model).
- Clean thoroughly: Remove hair and debris from the brush arms and the mounting post. Check the area around the side brush motor shaft.
- Inspect for damage: Look for cracks in the side brush hub or stripped splines that could cause slipping.
- Reinstall and test: Reattach the side brush securely. Power ON the robot and start a cleaning cycle. If the error persists, the side brush motor assembly may need replacement.
Advertisements
Repair Difficulty
Easy
2/5
Required Part
Side Brush Motor Assembly
Check Price on Amazon
We may earn a commission from links on this page.
Advertisements