Error 16
Neato
System reset or watchdog fault
Neato robot shows 'Error 16: Please turn me OFF and ON again' and may not respond properly.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Temporary firmware lockup, Power rail glitch from battery, Overheating of main board, Failing main PCB
How to Fix / Troubleshooting
Safety: Remove the robot from the dock.
- Hard reboot: Turn the robot OFF using the power switch or by holding the power button as specified in the manual. Wait 60 seconds, then power it back ON.
- Check ventilation: Ensure vents are not blocked and the robot is not operating in very high ambient temperatures.
- Battery inspection: If the robot is old, consider replacing the battery pack, as voltage drops can trigger resets.
- Persistent resets: If Error 16 continues after reboot and battery replacement, the main control board may be failing and require professional service.
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Repair Difficulty
Hard
4/5
Required Part
Main Control PCB
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