Neato robot displays 'Error 19: Please remove me from an obstacle' but appears to be free.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Front bumper switch stuck in pressed position, Debris wedged behind bumper, Damaged bumper spring, Faulty bumper sensor wiring

Safety: Power OFF the robot before working on the bumper.

Check bumper movement: Gently press and release the front bumper across its width. It should move freely and spring back.
Clear debris: Use compressed air or a thin plastic tool to remove dust and debris from the gap between the bumper and body.
Visual inspection: Look for cracks or misalignment that could cause the bumper to stick.
If still stuck: The bumper switch or mounting may be damaged. Disassembly and replacement of the bumper assembly may be required.

Medium 3/5

Front Bumper Assembly

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