Neato app reports 'Error 3001: Navigation error' and the robot stops cleaning.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Corrupted map data, Inconsistent sensor readings, Firmware bug, LDS partial failure

Safety: Keep the robot on the floor while testing.

Delete maps: In the Neato app, delete the current floor map(s) associated with the robot.
Reboot robot: Power cycle the robot using the power button or switch.
Remap home: Start a new mapping run in a relatively uncluttered environment, allowing the robot to complete the map without interruption.
If errors continue: Clean the LDS window and sensors. Persistent navigation errors may indicate a failing LDS or main board that requires replacement.

Medium 3/5

Laser Distance Sensor (LDS) Module

Check Price on Amazon

We may earn a commission from links on this page.