Error 8
Neato
Suspension or cliff sensor mis-detection
Neato robot reports 'Error 8: Please put me down' or 'I am suspended' when on the floor.
Advertisements
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Advertisements
Possible Causes
Cliff sensors dirty or blocked, Robot partially resting on an object, Faulty drop sensor, Firmware miscalibration
How to Fix / Troubleshooting
Safety: Turn the robot OFF before cleaning sensors.
- Place on flat surface: Ensure the robot is on a hard, level floor with all wheels fully supporting its weight.
- Clean cliff sensors: Turn the robot over and locate the downward-facing sensors near the front. Wipe them gently with a dry microfiber cloth.
- Check for stuck wheels: Make sure both drive wheels and the front caster wheel move freely and are not jammed in the raised position.
- Restart the robot: Power ON and start a cleaning cycle. If the error appears immediately, a drop sensor may be faulty and require replacement.
Advertisements
Repair Difficulty
Medium
3/5
Required Part
Cliff Sensor Assembly
Check Price on Amazon
We may earn a commission from links on this page.
Advertisements