Error 9
Neato
Dust bin presence or bin switch fault
Neato robot displays 'Error 9: Please open my dirt bin' or 'Dirt bin is missing' even when the bin is installed.
Advertisements
Possible Causes
Dust bin not fully seated, Bin presence switch stuck or broken, Debris in bin sensor area, Damaged bin latch
How to Fix / Troubleshooting
Safety: Remove the robot from the dock and power it OFF.
- Remove and reseat bin: Take out the dust bin completely, check for cracks or warping, then firmly reinstall it until it clicks.
- Clean bin contacts/switch: Inspect the bin cavity for dust buildup around the bin-detect switch or contacts. Use a dry brush or compressed air to clean.
- Check bin latch: Ensure the latch mechanism on the bin is intact and holds the bin tightly in place.
- Test: Power ON the robot. If it still reports the bin as missing, the bin sensor or switch may need replacement.
Advertisements
Repair Difficulty
Easy
2/5
Required Part
Dust Bin Assembly
Check Price on Amazon
We may earn a commission from links on this page.
Advertisements