Neato robot does not charge when placed on the dock; no charging indicator or very intermittent charging.

Safety: Unplug the dock before cleaning contacts.

• Verify power: Confirm the dock's power adapter is plugged in and the outlet works.
• Clean contacts: Wipe both robot and dock contacts with a dry cloth. Use a pencil eraser to remove light oxidation, then wipe again.
• Check alignment: Manually place the robot on the dock, ensuring both contacts touch firmly. Adjust dock position if needed.
• Observe charging: Plug the dock back in and watch for charging indicators. If contact is intermittent, the dock or robot contact springs may need replacement.