Neato Drive wheel mechanical wear or debris

Neato robot makes clicking or knocking sounds from one wheel while moving.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Debris in wheel tread, Damaged wheel gear teeth, Loose wheel hub, Cracked wheel rim

Safety: Turn OFF the robot and flip it over on a soft surface.

Inspect wheel tread: Remove any stones, hard debris, or objects lodged in the wheel tread.
Check wheel play: Wiggle the wheel side-to-side and in/out. Excessive play may indicate a worn hub or axle.
Manual rotation: Spin the wheel by hand. If you feel regular clicks or binding, the internal gears may be damaged.
Replace wheel module: If mechanical damage is suspected, replace the affected drive wheel module.

Medium 3/5

Drive Wheel Module

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