Robot vacuum reports E10 and will not start; often related to the battery or power system.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Remove the robot from the dock. Turn OFF the main power switch.
Check charging contacts:
- Inspect the metal contacts on the robot and on the charging dock.
- Clean them with a dry cloth. If oxidized, lightly rub with a pencil eraser and wipe clean.
Verify battery connection:
- On most Proscenic models, the battery is accessible via a bottom cover plate.
- Remove the screws, lift the cover, and check that the battery connector is firmly plugged into the robot.
- Do not pull on the wires; grasp the plastic connector.
Charge fully:
- Reassemble the cover, place the robot on the dock, and allow it to charge uninterrupted for at least 4–6 hours.
Test:
- After charging, remove from the dock and start a cleaning cycle. If E10 reappears quickly, the battery may be worn out.
Advanced: Replace the battery pack with an original or compatible Proscenic battery of the same voltage and capacity. Always power OFF the robot before swapping the battery. If a new battery does not resolve E10, the charging circuit or mainboard may be defective and require professional repair.