Robot vacuum shows E13 and may stop near carpets or thresholds; sometimes related to overcurrent on motors.

Safety first: Turn OFF the robot and remove it from any obstacle or thick rug.

Free the robot:

• Lift the robot off the obstacle and place it on a flat, hard floor.
• Inspect the area where it got stuck and avoid starting cleaning there until the issue is resolved.

Check for jams:

• Inspect and clean the main brush, side brush, and wheels for hair and debris.
• Ensure all moving parts rotate freely by hand.

Cool down:

• Allow the robot to rest powered OFF for 10–15 minutes to let internal components cool.

Test:

• Power ON and start a cleaning cycle in an open area. If E13 does not return, gradually reintroduce carpets and thresholds.

Advanced: Frequent E13 even on flat floors may indicate a failing motor or motor driver on the mainboard. Professional diagnosis and part replacement are recommended.