Robot vacuum reports E14 and may not connect properly to Wi‑Fi or app.

Safety first: There is no electrical hazard in network setup, but keep the robot on a stable surface.

Check Wi‑Fi environment:

• Ensure your router is broadcasting a 2.4 GHz network (most Proscenic robots do not support 5 GHz only).
• Move the robot and dock closer to the router during setup.

Re-add the robot in the app:

• Reset Wi‑Fi on the robot (usually by holding the Wi‑Fi or power button until you hear a prompt; refer to your model's manual).
• In the Proscenic app, delete the existing device and add it again, entering the correct Wi‑Fi password.

Firmware update:

• If the robot connects intermittently, check in the app for firmware updates and apply them while the robot is on the dock.

Advanced: If E14 persists and the robot cannot be discovered by the app even in AP mode, the internal Wi‑Fi module or mainboard may be defective. This requires mainboard replacement by a service center.