E17
SilverCrest Water Tank / Mop Module Detection Fault

Robot vacuum with mopping function shows E17; water icon flashes; mop mode disabled.

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Possible Causes

Water tank not seated correctly, Dirty or corroded tank contacts, Failed tank presence switch, Faulty mop module connector

How to Fix / Troubleshooting

Safety first: Turn off the robot and remove the water tank before handling. Avoid spilling water into the robot.

  • 1. Remove and reinstall tank: Slide out the SilverCrest water tank/mop module and reinstall it firmly until it clicks.
  • 2. Clean contacts: If your model uses electrical contacts, wipe the metal pads on both the tank and robot with a dry cloth.
  • 3. Check for leaks: Inspect the tank for cracks or leaks that could have corroded the contacts or sensor.
  • 4. Test without water: Install the empty tank and see if E17 clears. If it does, refill carefully and avoid overfilling.
  • 5. Replace module: If the robot never detects the tank, replace the SilverCrest water tank/mop module or the internal detection switch as needed.
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Repair Difficulty

Easy 2/5

Required Part

SilverCrest Water Tank / Mop Module
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