SilverCrest Intermittent Power / Firmware Stability Issue

Robot vacuum occasionally reboots during cleaning without any error code.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose battery connector, Overloaded main PCB due to shorted motor, Firmware crash, Static discharge affecting electronics

How to Fix / Troubleshooting

Safety first: Turn off the robot and remove it from the dock before internal inspection.

  • 1. Firmware update: Update the SilverCrest robot firmware via the app to the latest version.
  • 2. Check battery connection: Open the battery compartment and ensure the battery connector is secure.
  • 3. Inspect motors: Listen for any motor struggling or stalling during operation; a failing motor can cause voltage dips. Replace any suspect SilverCrest motor module.
  • 4. Environmental factors: Avoid running the robot on very thick carpets that cause high load or in extremely dry environments where static discharge is common.
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Repair Difficulty

Medium 3/5

Required Part

SilverCrest Main Control Board
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