SilverCrest Momentary Power Loss / Battery Connection Issue

Robot vacuum occasionally shuts off when crossing thick rugs or transitions.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose battery connector inside SilverCrest robot, Worn battery contacts, Cracked battery housing, Internal PCB solder joint issue

How to Fix / Troubleshooting

Safety first: Turn off the robot and remove it from the dock before opening any covers.

  • 1. Gentle tap test: With the robot on and idle, gently tap the sides and underside. If it shuts off, there is likely a loose internal connection.
  • 2. Check battery seating: Open the battery compartment (if accessible) and ensure the SilverCrest battery pack is firmly seated and its connector fully inserted.
  • 3. Inspect contacts: Look for corrosion or discoloration on battery contacts. Clean lightly with a dry cloth.
  • 4. Replace battery: If the housing is cracked or contacts are loose, replace the battery pack.
  • 5. PCB inspection (advanced): If issues persist, the main PCB may have a cracked solder joint on the power input and should be inspected and repaired by a technician.
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Repair Difficulty

Hard 4/5

Required Part

SilverCrest Lithium-Ion Battery Pack
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