E19
Trifo Side Brush Speed Sensor / Hall Sensor Error

Robot vacuum shows E19 and cannot detect the side brush speed correctly

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Side brush magnet missing or dirty, Side brush motor sensor failed, Wiring harness damaged, Firmware misreading tachometer signal

How to Fix / Troubleshooting

Safety first: Power OFF the robot and remove the side brush.

  • 1. Inspect side brush hub: Check for a small magnet or metal insert in the hub. Ensure it is intact and not covered in metallic debris.
  • 2. Clean sensor area: Use compressed air to blow out dust from around the side brush motor housing where the sensor is located.
  • 3. Check harness (advanced): Open the bottom cover and trace the side brush motor wires to the main PCB. Ensure the connector is secure and wires are not damaged.
  • 4. Replace side brush motor: If E19 persists and the motor runs erratically, replace the side brush motor assembly, which typically includes the speed sensor.

Warning: Incorrect sensor readings can cause the robot to misjudge cleaning performance. Use only OEM replacement parts to maintain proper operation.

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Repair Difficulty

Hard 4/5

Required Part

Side Brush Motor
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