E16
Wiser Over-Temperature Protection Triggered

Thermostat shows E16 and reports over-temperature or safety shutdown

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Possible Causes

Thermostat installed above radiator or heat source, Faulty internal temperature sensor reading high, Firmware safety threshold triggered by spike, Nearby appliance emitting heat

How to Fix / Troubleshooting

Safety first: Over-temperature warnings indicate a potential safety risk. Ensure no flammable materials are near heat sources.

  • Check mounting location: If the thermostat is directly above a radiator, towel rail, or other heat source, relocate it to an interior wall away from direct heat and sunlight.
  • Ventilation: Ensure the thermostat is not covered by curtains, furniture, or decorative covers that trap heat.
  • Compare temperature: Use a separate thermometer to verify actual room temperature. If the thermostat reads much higher, its sensor may be faulty.
  • Reset and monitor: Power-cycle the thermostat and monitor readings. If E16 recurs at normal room temperatures, replace the thermostat.
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Repair Difficulty

Easy 2/5

Required Part

Wiser Room Thermostat internal temperature sensor
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