E20
Wiser Sensor Calibration / Offset Error

Thermostat shows E20 and reports sensor calibration error

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Possible Causes

Corrupted calibration data in memory, Extreme temperature exposure, Firmware bug affecting calibration routine

How to Fix / Troubleshooting

Safety first: No mains work is required.

  • Reset calibration: In the thermostat menu or Wiser app, look for temperature offset or calibration settings and reset them to default.
  • Factory reset: Perform a full factory reset of the thermostat and reconfigure it.
  • Compare with reference: Use a reliable thermometer to check actual room temperature and apply a small offset if supported.
  • If E20 persists after reset: The internal calibration data area may be damaged. Replace the thermostat.
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Repair Difficulty

Easy 2/5

Required Part

Wiser Room Thermostat sensor calibration memory
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