Washer-dryer shows E12 and fails to start or complete a drying cycle; may stop shortly after starting.

Safety first: Disconnect mains power before removing any panels. Sharp edges and hot components may be present.

• Step 1 – Access condenser and fan: Remove the lower front panel or rear panel (model-dependent) to reach the condenser and dryer fan assembly.
• Step 2 – Clean condenser: If removable, take out the condenser unit and rinse thoroughly under running water to remove lint and detergent residue. Allow to dry before refitting.
• Step 3 – Inspect fan: Check the dryer fan impeller for lint build-up or foreign objects. Manually rotate the fan to ensure it spins freely.
• Step 4 – Check fan motor wiring: Verify that the fan motor connector is secure and that wires are not damaged.
• Step 5 – Test fan operation: After reassembly, run a dry cycle and listen for the fan starting. If the fan does not run and E12 returns, the fan motor may be faulty.
• Step 6 – Replace fan motor (advanced): With power unplugged, remove the fan housing, disconnect the motor wiring, and install a new Caple-compatible dryer fan motor. Ensure the impeller is correctly oriented and secured.
• Step 7 – If E12 persists: The control board may not be supplying power to the fan. Professional diagnosis is advised.