Caple
Caple Washer-Dryer Combos Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E01
Washer-dryer will not start a cycle; display shows E01 and door remains unlocked.
Door Lock Circuit Fault
E02
Washer-dryer does not fill with water; cycle stops shortly after start and E02 is displayed.
Water Inlet Timeout / Fill Fault
E03
Washer-dryer does not drain; water remains in drum and E03 appears on the display.
Drain Pump Timeout / Drain Fault
E04
Washer-dryer overfills or shows E04 shortly after filling; may attempt to drain continuously.
Overfill / Water Level Sensor Fault
E05
Washer-dryer does not heat water during wash; cycles run cold and E05 is displayed.
Wash Heating Circuit Fault
E06
Washer-dryer drum does not rotate during wash or spin; E06 is shown on the display.
Motor Drive Fault
E07
Washer-dryer fails to reach or maintain spin speed; E07 appears near the spin phase.
Tachometer / Motor Speed Feedback Fault
E08
Washer-dryer stops mid-cycle and displays E08; may be accompanied by unusual noises from the drum.
Drum Lock / Motor Overload Fault
E09
Washer-dryer trips the household breaker or shows E09 shortly after starting a cycle.
Heater or Motor Short Circuit
E10
Washer-dryer does not start drying phase; clothes remain wet and E10 is displayed when drying is selected.
Dryer Heating Circuit Fault
E11
Washer-dryer stops during drying; E11 is displayed and clothes are still damp.
Dryer Temperature Sensor Fault
E12
Washer-dryer shows E12 and fails to start or complete a drying cycle; may stop shortly after starting.
Dryer Fan / Airflow Fault
E13
Washer-dryer displays E13 and may stop with water in the base tray; sometimes accompanied by a beeping alarm.
Anti-Flood / Leak Detection Fault
E14
Washer-dryer shows E14 and does not respond correctly to button presses; display or LEDs may behave erratically.
User Interface / Control Panel Communication Fault
E15
Washer-dryer displays E15 and will not start; may occur after a power surge or outage.
Main Control Board Fault
E16
Washer-dryer shows E16 and the door remains locked at the end of the cycle.
Door Unlock Fault
E17
Washer-dryer displays E17 and fails to spin; often accompanied by heavy vibration attempts.
Unbalanced Load / Spin Protection Fault
E18
Washer-dryer shows E18 and stops; water level in drum appears incorrect for the selected program.
Water Level Calibration / Sensor Range Fault
E19
Washer-dryer displays E19 and may not respond to program selection or start commands.
EEPROM / Configuration Error
Symptom
Washer-dryer buttons are unresponsive or some functions cannot be selected.
Keypad / User Interface Fault
Symptom
Washer-dryer combo will not power on at all; no lights or display, but wall socket has power.
Mains Input / Power Supply Failure
Symptom
Washer-dryer display and lights flicker or reset during operation.
Intermittent Power or Control Supply Fault
Symptom
Washer-dryer does not take detergent or softener from the dispenser drawer.
Dispenser Water Flow Fault
Symptom
Washer-dryer door will not open at end of cycle, but no error code is shown.
Door Lock Stuck Closed
Symptom
Washer-dryer drum does not turn during drying, although it turns during wash.
Dryer-Only Drum Drive Issue
Symptom
Washer-dryer drum does not turn during wash but can be rotated easily by hand.
Drive Belt Slipped or Broken
Symptom
Washer-dryer emits a high-pitched squealing or rumbling noise when spinning.
Drum Bearing Wear
Symptom
Washer-dryer fills and drains but will not spin; clothes remain very wet at end of cycle, no error code shown.
Spin Inhibition Due to Drain or Load Issues
Symptom
Washer-dryer has a persistent musty or mouldy smell inside the drum.
Biofilm and Detergent Residue Build-Up
Symptom
Washer-dryer leaks water from the front during wash cycles, especially on high water levels.
Door Gasket / Front Seal Leak
Symptom
Washer-dryer leaks water from the rear or underneath during wash or drain.
Hose or Pump Housing Leak
Symptom
Washer-dryer leaves clothes very wet after drying; drying cycle completes but laundry is still damp.
Poor Drying Performance
Symptom
Washer-dryer leaves detergent residue or powder streaks on clothes after washing.
Poor Rinsing / Detergent Dissolution
Symptom
Washer-dryer leaves grey or black marks on clothes after washing or drying.
Contamination from Seal, Drum, or Bearings
Symptom
Washer-dryer makes loud banging or knocking noises during spin.
Excessive Vibration / Suspension Fault
Symptom
Washer-dryer produces a burning smell during drying or high-temperature washes.
Overheating or Electrical Insulation Failure
Symptom
Washer-dryer stops mid-cycle without draining or spinning; no error code is displayed.
Random Program Interruption
Symptom
Washer-dryer takes excessively long to complete cycles; time remaining increases or stalls.
Cycle Time Extension Due to Heating or Sensing Issues
Symptom
Washer-dryer vibrates excessively and moves across the floor during spin.
Installation / Stability Issue
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E01 |
Washer-dryer will not start a cycle; display shows E01 and door remains unlocked.
|
Door Lock Circuit Fault | View Details |
| E02 |
Washer-dryer does not fill with water; cycle stops shortly after start and E02 is displayed.
|
Water Inlet Timeout / Fill Fault | View Details |
| E03 |
Washer-dryer does not drain; water remains in drum and E03 appears on the display.
|
Drain Pump Timeout / Drain Fault | View Details |
| E04 |
Washer-dryer overfills or shows E04 shortly after filling; may attempt to drain continuously.
|
Overfill / Water Level Sensor Fault | View Details |
| E05 |
Washer-dryer does not heat water during wash; cycles run cold and E05 is displayed.
|
Wash Heating Circuit Fault | View Details |
| E06 |
Washer-dryer drum does not rotate during wash or spin; E06 is shown on the display.
|
Motor Drive Fault | View Details |
| E07 |
Washer-dryer fails to reach or maintain spin speed; E07 appears near the spin phase.
|
Tachometer / Motor Speed Feedback Fault | View Details |
| E08 |
Washer-dryer stops mid-cycle and displays E08; may be accompanied by unusual noises from the drum.
|
Drum Lock / Motor Overload Fault | View Details |
| E09 |
Washer-dryer trips the household breaker or shows E09 shortly after starting a cycle.
|
Heater or Motor Short Circuit | View Details |
| E10 |
Washer-dryer does not start drying phase; clothes remain wet and E10 is displayed when drying is selected.
|
Dryer Heating Circuit Fault | View Details |
| E11 |
Washer-dryer stops during drying; E11 is displayed and clothes are still damp.
|
Dryer Temperature Sensor Fault | View Details |
| E12 |
Washer-dryer shows E12 and fails to start or complete a drying cycle; may stop shortly after starting.
|
Dryer Fan / Airflow Fault | View Details |
| E13 |
Washer-dryer displays E13 and may stop with water in the base tray; sometimes accompanied by a beeping alarm.
|
Anti-Flood / Leak Detection Fault | View Details |
| E14 |
Washer-dryer shows E14 and does not respond correctly to button presses; display or LEDs may behave erratically.
|
User Interface / Control Panel Communication Fault | View Details |
| E15 |
Washer-dryer displays E15 and will not start; may occur after a power surge or outage.
|
Main Control Board Fault | View Details |
| E16 |
Washer-dryer shows E16 and the door remains locked at the end of the cycle.
|
Door Unlock Fault | View Details |
| E17 |
Washer-dryer displays E17 and fails to spin; often accompanied by heavy vibration attempts.
|
Unbalanced Load / Spin Protection Fault | View Details |
| E18 |
Washer-dryer shows E18 and stops; water level in drum appears incorrect for the selected program.
|
Water Level Calibration / Sensor Range Fault | View Details |
| E19 |
Washer-dryer displays E19 and may not respond to program selection or start commands.
|
EEPROM / Configuration Error | View Details |
| – |
Washer-dryer buttons are unresponsive or some functions cannot be selected.
|
Keypad / User Interface Fault | View Details |
| – |
Washer-dryer combo will not power on at all; no lights or display, but wall socket has power.
|
Mains Input / Power Supply Failure | View Details |
| – |
Washer-dryer display and lights flicker or reset during operation.
|
Intermittent Power or Control Supply Fault | View Details |
| – |
Washer-dryer does not take detergent or softener from the dispenser drawer.
|
Dispenser Water Flow Fault | View Details |
| – |
Washer-dryer door will not open at end of cycle, but no error code is shown.
|
Door Lock Stuck Closed | View Details |
| – |
Washer-dryer drum does not turn during drying, although it turns during wash.
|
Dryer-Only Drum Drive Issue | View Details |
| – |
Washer-dryer drum does not turn during wash but can be rotated easily by hand.
|
Drive Belt Slipped or Broken | View Details |
| – |
Washer-dryer emits a high-pitched squealing or rumbling noise when spinning.
|
Drum Bearing Wear | View Details |
| – |
Washer-dryer fills and drains but will not spin; clothes remain very wet at end of cycle, no error code shown.
|
Spin Inhibition Due to Drain or Load Issues | View Details |
| – |
Washer-dryer has a persistent musty or mouldy smell inside the drum.
|
Biofilm and Detergent Residue Build-Up | View Details |
| – |
Washer-dryer leaks water from the front during wash cycles, especially on high water levels.
|
Door Gasket / Front Seal Leak | View Details |
| – |
Washer-dryer leaks water from the rear or underneath during wash or drain.
|
Hose or Pump Housing Leak | View Details |
| – |
Washer-dryer leaves clothes very wet after drying; drying cycle completes but laundry is still damp.
|
Poor Drying Performance | View Details |
| – |
Washer-dryer leaves detergent residue or powder streaks on clothes after washing.
|
Poor Rinsing / Detergent Dissolution | View Details |
| – |
Washer-dryer leaves grey or black marks on clothes after washing or drying.
|
Contamination from Seal, Drum, or Bearings | View Details |
| – |
Washer-dryer makes loud banging or knocking noises during spin.
|
Excessive Vibration / Suspension Fault | View Details |
| – |
Washer-dryer produces a burning smell during drying or high-temperature washes.
|
Overheating or Electrical Insulation Failure | View Details |
| – |
Washer-dryer stops mid-cycle without draining or spinning; no error code is displayed.
|
Random Program Interruption | View Details |
| – |
Washer-dryer takes excessively long to complete cycles; time remaining increases or stalls.
|
Cycle Time Extension Due to Heating or Sensing Issues | View Details |
| – |
Washer-dryer vibrates excessively and moves across the floor during spin.
|
Installation / Stability Issue | View Details |
No matching codes found
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