Caple Spin Inhibition Due to Drain or Load Issues

Washer-dryer fills and drains but will not spin; clothes remain very wet at end of cycle, no error code shown.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Partially blocked drain pump or hose, Unbalanced load detected repeatedly, Worn motor brushes reducing torque, Faulty spin speed selection on control panel

How to Fix / Troubleshooting

Safety first: Unplug the appliance before accessing the pump or motor.

  • Step 1 – Check load: Remove heavy single items and redistribute laundry. Run a spin-only cycle with a smaller, balanced load.
  • Step 2 – Verify drainage: If water remains in the drum, clean the drain pump filter and check the drain hose for blockages as described in the E03 procedure.
  • Step 3 – Spin program: Ensure a spin speed is selected and that the program chosen includes a spin phase.
  • Step 4 – Motor brushes (if applicable): If the drum turns weakly or not at all during spin, inspect and replace worn motor brushes with Caple-compatible parts.
  • Step 5 – Suspension check: Excessive vibration can cause the control to abort spin. Inspect shock absorbers and springs and replace if worn.
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Repair Difficulty

Medium 3/5

Required Part

Drain Pump
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