Caple
Keypad / User Interface Fault
Washer-dryer buttons are unresponsive or some functions cannot be selected.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Stuck or worn buttons, Moisture ingress into control panel, Faulty user interface PCB, Damaged ribbon cable to main PCB
How to Fix / Troubleshooting
Safety first: Unplug the appliance before removing the control panel.
- Step 1 – Lock function: Check if a child lock or control lock is active and disable it according to the user manual.
- Step 2 – Clean fascia: Wipe the control panel to remove detergent or moisture that may be affecting buttons.
- Step 3 – Access UI board: Remove the control panel and inspect the PCB and ribbon cable for corrosion or damage.
- Step 4 – Reseat cable: Disconnect and reconnect the ribbon cable between UI and main PCB.
- Step 5 – Replace UI PCB: If specific buttons remain dead, replace the user interface board with a Caple-compatible part.
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Repair Difficulty
Medium
3/5
Required Part
User Interface PCB
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