Washer-dryer shows E16 and the door remains locked at the end of the cycle.

Safety first: Switch off and unplug the appliance before attempting to open a jammed door. Do not force the door open.

• Step 1 – Wait for delay: Many Caple washer-dryers have a 1–2 minute delay before unlocking. Wait this period to see if the lock releases.
• Step 2 – Power reset: Unplug the machine for 5 minutes, then reconnect and try to start and cancel a short cycle to trigger an unlock.
• Step 3 – Emergency release: Check the lower front area or behind the filter flap for a manual door release pull cord. Gently pull to open the door.
• Step 4 – Inspect door lock: With the door open and power unplugged, remove the door gasket retaining band and access the door lock. Check for mechanical damage or burning.
• Step 5 – Replace door lock: If the lock is physically stuck or shows signs of overheating, replace it with a Caple-compatible door interlock assembly.
• Step 6 – Wiring and PCB: If a new lock does not resolve E16, the wiring or PCB may be at fault. Professional diagnosis is recommended.