Caple Door Lock Stuck Closed

Washer-dryer door will not open at end of cycle, but no error code is shown.

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Possible Causes

Door interlock not releasing due to residual heat, Faulty door lock mechanism, Water still detected in drum by level sensor, Control board not sending unlock signal

How to Fix / Troubleshooting

Safety first: Do not force the door open. Unplug the appliance before attempting manual release.

  • Step 1 – Wait and cool: Allow 2–5 minutes after cycle end for the lock to release, especially after high-temperature washes or drying.
  • Step 2 – Check for water: If water is visible in the drum, run a drain/spin program. A full drum will keep the door locked.
  • Step 3 – Power reset: Unplug for 5 minutes, then reconnect and try to cancel the program.
  • Step 4 – Emergency release: Use the manual release cord (if fitted) behind the pump filter flap to open the door.
  • Step 5 – Replace lock: If the problem recurs, replace the door lock assembly as described in E01/E16.
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Repair Difficulty

Easy 2/5

Required Part

Door Lock Assembly
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