5L
GE Profile UltraFast Control Lock / Child Lock Engaged

Washer-dryer displays 5L and may not start; often associated with child lock or control lock.

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Possible Causes

Control lock feature activated, Stuck or unresponsive control buttons, User interface misinterpretation

How to Fix / Troubleshooting

Safety first: No internal service is required for control lock; do not disassemble the console unless buttons are physically stuck.

Steps to clear:

  • Disable control lock: Press and hold the designated Control Lock or Child Lock button combination (refer to the user manual or console icons) for 3–5 seconds until the lock indicator turns off.
  • Check buttons: Ensure no buttons are physically stuck or jammed. Clean the control panel surface with a slightly damp cloth and dry thoroughly.
  • Power reset: If the lock will not clear, unplug the unit for 2–3 minutes, then reconnect and try again.

If controls remain locked or unresponsive, the user interface board may be faulty and require replacement.

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Repair Difficulty

Very Easy 1/5
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