Washer-dryer leaves clothes soaking wet at the end of the cycle.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the unit before accessing the pump or motor. Water may spill when hoses are opened.
Steps to troubleshoot:
- Check for error codes: If a drain or unbalance code appears, address that first.
- Run drain & spin: Select a drain & spin cycle with no additional rinse. If the drum does not reach high speed, suspect drain or drive issues.
- Inspect drain system: Clean the drain pump filter and check the drain hose for clogs as described in drain errors.
- Check belt and motor: Remove the rear panel and inspect the drive belt for slipping or wear. Replace if loose or glazed. Listen for motor strain or humming.
- Load size and distribution: Avoid single heavy items and ensure loads are balanced to allow high-speed spin.
If mechanical components are sound and the issue persists, the main control board or motor inverter may not be commanding full spin speed and should be evaluated by a technician.