dE
GE Profile Door Open / Door Lock Error

Washer-dryer combo displays dE and will not start; door symbol may flash.

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Possible Causes

Door not fully closed, Misaligned door strike, Failed door lock assembly, Damaged door gasket preventing closure

How to Fix / Troubleshooting

Safety first: Unplug the unit before adjusting the door lock assembly.

  • Verify closure: Open and firmly close the door. Ensure no clothing is trapped.
  • Inspect strike and hinges: Check that the door hinges are not sagging and that the strike lines up with the lock opening. Tighten loose screws.
  • Check gasket: Inspect the door gasket for tears or folds that prevent full closure. Replace if badly damaged.
  • Replace door lock: If dE persists and the door closes properly, replace the door lock assembly after verifying wiring connections.
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Repair Difficulty

Easy 2/5

Required Part

Door Lock Assembly
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